Ace the Ambulatory Care Nurse Exam 2026 – Blaze Your Trail in Healthcare!

Question: 1 / 400

In conflict management, which statement is incorrect?

A There are only three modes of response to conflict.

The statement about there being only three modes of response to conflict is not accurate. In conflict management theory, it is recognized that there are actually five distinct modes of conflict response: avoiding, accommodating, competing, compromising, and collaborating. Each of these approaches offers different strategies for handling conflict, reflecting various degrees of assertiveness and cooperativeness.

Understanding the five modes allows individuals to assess their own conflict resolution styles and choose the most effective approach based on the specific context of the conflict. This comprehensive view is essential for effective conflict management in diverse situations, making it clear that limiting the response options to just three does not adequately capture the complexity of human interactions in conflict scenarios.

The recognition that there are two dimensions of behavior—cooperativeness and assertiveness—is accurate, as these dimensions help categorize the different modes. The inclusion of accommodating and collaborating as part of the five modes reflects a clear understanding of the range of responses available. Furthermore, promoting the idea that each person should be capable of utilizing all five modes emphasizes the versatility needed in conflict resolution skills, enabling individuals to adapt their approach based on situational demands.

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B There are two dimensions of behavior: cooperativeness and assertiveness.

C The 5 modes of conflict response include accommodating and collaborating.

D Each person should be capable of the 5 different modes of response to conflict.

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